At Zeta Services, we don’t hire you based on your job title. Titles can be misleading and rarely tell the full story of your skills and experience. Instead, we’re on the lookout for exceptional individuals who can demonstrate their expertise in the areas outlined below. You don’t need to tick every box, if you can confidently discuss some of the experience we’re after, then we’d love to hear from you. We won’t overlook talent just because your career path doesn’t follow a traditional trajectory.
What sets us apart is our commitment to seeing beyond your CV. We invest in people who are ready to grow with us and want to be part of a company that genuinely values their potential. Many organisations talk about growth, but we’ve already achieved significant milestones, we’d be thrilled to share our journey with you. Let’s start the conversation.
The role we’re hiring for is a Business Support Officer to join our team based in Bicester. You’ll be responsible for supporting our Operational, Financial, and Commercial divisions nationwide. You will be providing exceptional, proactive support to our internal teams and external customers in a timely manner.
What you receive for joining us:
We’re looking to offer a salary of £22,000 - £26,000. In addition, we offer 28 days of holiday including Bank Holidays, which increases with length of service. We offer a pension contribution, a private healthcare scheme and an Employee Assistance Programme (EAP). Additionally, you'll benefit from 24/7 access to an online GP, mental health support, and a virtual wellbeing scheme.
Here’s a look at some of the things you’ll be doing:

• Managing customer portals to process reports and documents for payment and booking appointments for field-based engineers directly with customers.
  
• Producing reports and providing relevant information as required while creating and processing Purchase Orders for materials/equipment required.
  
• Creating and processing orders from clients and reviewing job costs before processing for finance.
  
• Answering telephone calls and managing shared inboxes.
  Can you show experience in some of these areas:
  
• If you have been in a customer facing role, we would like to hear from you
  
• Flexible approach to demanding deadlines and prioritisation of workload and tasks in a busy working environment.
  
• Effective communication skills for internal and external customers.
  
• Organised with excellent attention to detail.
  Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants.
  Introducing our organisation:
  Zeta Services is proud to be part of Compliance Group, a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on Electrical, Fire, and Water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance