Job Title: Applications Engineer

Location: Eastbourne, East Sussex, UK

PLEASE NOTE:

This is not intended to be an exhaustive description but is designed to give an outline of your responsibilities. This role is considered to be progressive, and it would therefore be anticipated that the job description will change to accommodate the needs of the business.

Summary of Role

To provide technical and commercial support for the global sales activity, within markets such as Oil and Gas, Chemical, Pharmaceutical, etc. Responsible for enquiry handling, technical evaluation, proposal creation and customer support, through to generation of post-order contractual documentation and supporting the handover process to relevant departments.

Scope of Role

• Act as the pre-order point of contact for the external sales team, global representatives and customers, responding to enquiries and technical clarifications for new unit sales.
  
  
• Evaluate clients’ needs and create proposals, reviewing project specifications and generating comments/deviations.
  
  
• Attend pre-order technical and commercial clarification meetings with customers, as necessary.
  
  
• Raise contract documentation and support the order handover process to the Project Manager and Product Engineer.
  
  
• Communicate and build working relationships with external sales teams, global representatives and customers.
  
  
• Operate within bid deadlines and contractual guidelines set down by the client.
  
  
• Liaise with other departments, as necessary, to ensure that contractual requirements are understood.
  
  
• Support training activity for external sales teams and global representatives.
  
  Requirements
  
  
• Bachelor’s Degree in Mechanical Engineering, or equivalent.
  
  
• Strong interpersonal skills and good communication skills is essential at all levels.
  
  
• Ability to prioritise a heavy and variable workload.
  
  
• A methodical approach with attention to detail.
  
  
• Highly organised and able to work under minimal supervision, capable of dealing with high pressure situations.
  
  
• Competent with MS Office (Word, Excel, PowerPoint).
  
  
• Fluent in English language.
  
  Health and Safety
  
  Section 7 of the Health and Safety at Work Act 1974 states that it is the duty of every employee which at work:
  
  To take reasonable care for the health and safety of himself and other persons who may be affected by his acts or omissions at work; and
  
  As regards any duty or requirement imposed on his employer or any other person by, or under, any of the relevant statutory provisions, to co-operate with him so far as is necessary to enable that duty or requirement to be performed or complied with.
  
  Additional Information
  
  *Role is on-site, but travel may be required to support the external sales teams/ global representatives and attend bid clarification meetings with customers