Latest Customer Service Jobs

Field Service Engineer, Laboratory Automation Systems

This role involves installing, servicing, repairing, and calibrating advanced laboratory automation and diagnostics systems in NHS and clinical environments. The engineer will work on-site at customer locations, supporting complex equipment such as flow cytometry and cell separation systems. The position requires strong technical expertise in electro-mechanical systems and excellent customer-facing skills.

TRS Consulting New Addington, London, CR0 0JW, United Kingdom £52,000 pa

On-site Permanent

Field Service Engineer, Laboratory Automation Systems

This role involves installing, servicing, repairing, and calibrating advanced laboratory automation and diagnostics systems in clinical and NHS environments. The engineer will work on-site with complex electro-mechanical systems, providing technical support and breakdown resolution for critical healthcare equipment. The position requires strong field service skills and direct customer interaction in high-pressure settings.

TRS Consulting Kingston upon Thames, London, United Kingdom £52,000 pa

On-site Permanent

Mobile Service Technician - Medical Device Maintenance

This role involves maintaining and repairing advanced bio-decontamination and infection control equipment in healthcare, pharmaceutical, and cleanroom settings. Responsibilities include preventative maintenance, fault diagnosis, calibration, and providing technical training to customers.

Universal Business Team Stroud, Gloucestershire, United Kingdom £35,000 – £40,000 pa

On-site Permanent

Mobile Service Technician - Medical Device Maintenance

This role involves maintaining and repairing specialist bio-decontamination and infection control equipment in healthcare, pharmaceutical, and cleanroom environments. Responsibilities include preventative maintenance, fault diagnosis, calibration, and providing technical training to customers.

Universal Business Team Cheltenham, Gloucestershire, United Kingdom £35,000 – £40,000 pa

On-site Permanent

Field Service Engineer - Stoke-on-Trent to Wrexham

As a Field Service Engineer, you will provide essential technical support for Roche’s medical diagnostic systems, ensuring seamless operation and maximum uptime. Your responsibilities include troubleshooting complex faults, performing preventive maintenance, and delivering technical training to customers. You will work closely with key stakeholders to align service and sales objectives, maintaining rigorous compliance and administrative documentation.

Roche United Kingdom

On-site Permanent

Field Service Engineer - Stoke-on-Trent to Wrexham

As a Field Service Engineer, you will provide essential technical support for Roche’s medical diagnostic systems, ensuring seamless operation and maximum uptime. Your responsibilities include troubleshooting complex electro-mechanical faults, performing preventive maintenance, and training customers to use Roche’s diagnostic systems effectively.

Roche

On-site Permanent

ERP Account Executive

Salary to £80,000 + CommissionThis successful ERP reseller is one of the leading partners for a powerful mid-market ERP solution. With a strong reputation, growing customer base and ambitious growth plans, they continue to win new customers across manufacturing, distribution,...

Ambis Resourcing Portswood, Hampshire, United Kingdom £60,000 – £80,000 pa

Technical Writer

The Technical Writer will create and maintain technical and customer-facing documents, working closely with teams in Regulatory Affairs, Marketing, and Technical Services. The role involves ensuring accuracy and up-to-date information, supporting continuous improvement, and maintaining customer and product data in company systems.

Talentmark Burgess Hill, West Sussex, United Kingdom £264 – £331 pd

Hybrid Contract Clearance Required

Senior Analyst

The Senior Analyst role involves developing and refining pharmaceutical business fundamentals databases, supporting product and client needs, and collaborating with local and offshore teams. Responsibilities include data collection, quality control, and enhancing database accuracy and scope.

GlobalData Plc Blackfriars, City And County Of the City Of London, EC4V 6BJ, United Kingdom

Hybrid Permanent

Principal Scientist – Histopathology

This role involves leading technical aspects of assay and product development in histopathology, with a focus on immunohistochemistry (IHC) slide interpretation and scoring. The Principal Scientist will provide strategic direction, mentor junior scientists, and collaborate across R&D, quality, and regulatory teams to advance diagnostic tools. Expertise in regulated environments and digital pathology is highly valued.

Taylorollinson Newcastle upon Tyne, Tyne & Wear, NE1 4JA, United Kingdom £50,000 – £60,000 pa

On-site Permanent

Business Development Manager (South West)

LOCATION: South West RegionJOB TYPE: Full timeHOURS OF WORK: Monday to Friday, 09:00–17:00 (half hour unpaid lunch break)SALARY: £33,000–£36,000 pa + Uncapped Commission (£45,000 pa OTE) + Car + Benefits.JOB PURPOSEYou will strategically manage a territory of customers, maintaining, developing...

Micronclean Skegness, Lincolnshire, United Kingdom £33,000 – £36,000 pa

Junior Biomedical Field Engineer

This role involves performing preventative maintenance and repairs on medical equipment in UK hospitals, supporting the site manager and team leader in achieving contractual KPIs, and maintaining safe working practices. The job requires strong customer relationship skills, familiarity with regulatory standards, and experience in a clinical environment.

Focus Resourcing United Kingdom

On-site Permanent

Laboratory Lead Analyst

The Laboratory Lead Analyst role involves supporting the Ware manufacturing site’s laboratories by providing expert analytical services, troubleshooting, and ensuring compliance with GMP and EHS regulations. Responsibilities include overseeing batch testing, verifying data accuracy, and collaborating with cross-functional teams to drive continuous improvement initiatives.

GSK East Hertfordshire, United Kingdom

On-site Permanent

Medical Information Specialist

This role involves providing high-quality medical information to healthcare professionals, developing digital content for HCP and patient websites, and generating insights to support brand strategies. You will work closely with cross-functional teams to ensure clear and compliant scientific communication, focusing on Respiratory, Immunology, and Vaccines.

AstraZeneca London, United Kingdom

On-site Permanent

Medical Device / IVD Field Engineer

This role involves providing on-site and remote technical support for Genedrive’s molecular diagnostic devices in healthcare settings. You'll troubleshoot, maintain, commission, and repair medical equipment, ensuring compliance with regulatory standards and service agreements. The position requires frequent travel across the UK and internationally, acting as a technical expert and brand ambassador.

Genedrive Manchester, United Kingdom £35,000 – £45,000 pa

Hybrid Permanent Clearance Required