Technical Service Engineer
This role involves providing on-site and remote technical support for advanced robotics systems used in pharmaceutical and biotech environments. The engineer will perform preventative maintenance, diagnose and resolve technical issues, manage spare parts forecasting, and act as a subject matter expert for customers. With extensive training provided, the role emphasizes customer collaboration, problem-solving, and use of D365 and KPI reporting tools across a rotating 24/7 on-call schedule.