Latest Customer Service Jobs

Field Service Engineer

This role involves providing on-site and remote technical support for state-of-the-art robotics and automation solutions in the pharmaceutical and biotechnology industries. You will become the service subject matter expert, manage customer escalations, perform diagnostics, and ensure preventative maintenance. The position requires a strong technical background and customer-facing skills.

Wallace Hind Selection Rochdale, United Kingdom £52,000 – £56,000 pa

On-site Permanent

Field Service Engineer

This role involves providing on-site and remote technical support for state-of-the-art robotics and automation solutions in the pharmaceutical and biotechnology industries. You will become the service subject matter expert, manage customer escalations, perform diagnostics, and ensure preventative maintenance, while working closely with key customers and internal teams.

Wallace Hind Selection Stockport, United Kingdom £52,000 – £56,000 pa

On-site Permanent

Field Service Engineer

This role involves servicing and maintaining electro-mechanical medical devices in various healthcare settings within the Watford, Enfield, Barnet, and surrounding areas. You will be responsible for fault-finding, equipment maintenance, and providing customer service, with full product training provided.

Redshore Watford, Hertfordshire, United Kingdom £42,000 – £45,000 pa

On-site Permanent

Field Service Engineer

The Field Service Engineer will be responsible for servicing, maintaining, and troubleshooting electro-mechanical medical devices across East and North London. The role involves hands-on work in medical environments, providing customer service and ensuring equipment reliability.

Redshore London, United Kingdom £40,000 – £45,000 pa

On-site Permanent

Field Service Engineer, Laboratory Automation Systems

This role involves installing, servicing, repairing, and calibrating advanced laboratory automation and diagnostics systems used in NHS and clinical laboratories. The engineer will work on complex electro-mechanical and electronic systems, including flow cytometry and cell separation equipment, at customer sites. The position requires strong technical problem-solving skills and a customer-focused approach in high-pressure environments.

TRS Consulting Bowers Gifford, Essex, SS13 2HX, United Kingdom £52,000 pa

On-site Permanent

Field Service Engineer, Laboratory Automation Systems

This role involves installing, servicing, repairing, and calibrating advanced laboratory automation and diagnostics systems in clinical and pathology environments. The engineer will work on-site at customer locations, providing technical support for complex instrumentation including flow cytometry and cell separation systems. The position requires strong electro-mechanical expertise and excellent customer-facing skills in a high-precision healthcare setting.

TRS Consulting Brentwood, Essex, United Kingdom £52,000 pa

Hybrid Permanent

Field Service Engineer – Clinical Diagnostics

This role involves installing, maintaining, and repairing clinical diagnostic equipment in hospital settings across London and the Southeast. You will manage service spares, ensure documentation is up-to-date, and perform routine maintenance tasks. The position requires travel and a strong customer service ethic.

Beautiful Recruitment South East London, London, United Kingdom £30,000 – £50,000 pa

Hybrid Permanent

Mobility Equipment Engineer

Mobility Equipment EngineerMidlands Region - Up to £36,000 pa (depending on experience) + vehicle + benefitsA growing and well respected healthcare equipment specialist is looking to recruit a Field Service Engineer to join its engineering team covering the Midlands and...

Alecto Recruitment Nuneaton, Warwickshire, CV11 4EE, United Kingdom £28,000 – £36,000 pa

Field Technician

The Field Technician will assist in troubleshooting, building, repairing, and testing electronic and medical equipment both in a workbench environment and on-site at customer locations. Key responsibilities include performing repairs, promoting service contracts, and supporting the warehouse and sales teams.

Mulberry Recruitment Guildford, Surrey, United Kingdom £25,000 – £28,000 pa

On-site Permanent

Life Sciences Sales Executive

This role involves managing and growing a sales territory in the Midlands and North of England, focusing on building relationships with customers in life sciences, academia, and healthcare sectors. The Sales Executive will prospect new clients, develop existing accounts, and collaborate with technical specialists to drive product sales across consumables, equipment, and reagents. Regular field visits, CRM management, and participation in trade events are key aspects of the position.

Equals One Ng13Qd, NG1 3QD, United Kingdom

Permanent

Product Specialist RCSC

This role involves providing remote technical and scientific support for Roche's Serum Work Area and Near Patient Care portfolio, including troubleshooting complex issues, conducting product training, and managing customer inquiries. The position also requires collaboration with field teams and sales managers to enhance customer satisfaction and service quality.

Roche Finland

Hybrid Permanent Flexible

Product Specialist RCSC

This role involves providing remote technical and scientific support for Roche's Serum Work Area and Near Patient Care portfolio, including troubleshooting complex issues, conducting product training, and managing customer inquiries. The position also requires collaboration with field teams and sales managers to enhance customer satisfaction and support commercial activities.

Roche

Hybrid Permanent Flexible

Life Sciences Sales Executive

This role involves managing and growing a sales territory across London and the South East, focusing on life sciences customers in academia, biotech, pharma, and research. The Sales Executive will develop existing accounts, win new business, and collaborate with technical specialists to deliver tailored solutions. Regular field visits, CRM management, and participation in trade events are key to driving profitable growth.

Equals One Nw100Ea, NW10 0EA, United Kingdom

Permanent

Head, PV and Regulatory QA

TheHead of Pharmacovigilance and Regulatory Quality Assurance leads the global quality and compliance function for our pharmacovigilance system. You are the independent quality authority ensuring that our end-to-end PV processes across clinical safety, regulatory affairs, and medical affairs remain compliant...

CSL

Head, PV and Regulatory QA

TheHead of Pharmacovigilance and Regulatory Quality Assurance leads the global quality and compliance function for our pharmacovigilance system. You are the independent quality authority ensuring that our end-to-end PV processes across clinical safety, regulatory affairs, and medical affairs remain compliant...

CSL