Latest Customer Service Jobs

Field Service Engineer, Medical Diagnostic Systems

Provide on-site service and repair for advanced medical diagnostic systems used in NHS and private laboratories. Troubleshoot complex technical issues and deliver customer support across clinical environments. Receive full product training and work within a globally recognised healthcare technology organisation.

TRS Consulting Exeter, Devon, United Kingdom £52,000 pa

Field Service Engineer, Medical Diagnostic Systems

Provide on-site service and repair for advanced medical diagnostic systems in NHS and private laboratories. Troubleshoot complex technical issues and deliver customer-focused solutions during frequent site visits. Receive full product training and work with cutting-edge diagnostic equipment in a supportive, innovative environment.

TRS Consulting Marldon, Devon, TQ3 1PQ, United Kingdom £52,000 pa

Field Service Engineer

Field Service Engineer - Medical & Aesthetic Laser SystemsSouth / South East England - Ideally located within London or the Home Counties£40,000 - £50,000 + Car AllowanceThe OpportunityI'm recruiting on behalf of a growing medical device service provider that partners...

Hunter Selection London, United Kingdom £40,000 – £50,000 pa

Medical Laboratory Assistant

This role involves supporting diagnostic testing in a busy laboratory, handling patient samples, and providing customer service to healthcare professionals and patients. Responsibilities include registering patient details, preparing samples, managing queries, and maintaining a clean and safe lab environment.

Ritz Recruitment Watford, Hertfordshire, United Kingdom £14 ph

On-site Temporary

Project Coordinator - Global Clinical Operations

This role involves coordinating administrative and operational activities for Global Clinical Operations, managing complex calendars, meetings, and communications. You will support team processes, financial activities, and continuous improvement initiatives in a global, complex environment.

Novartis London, United Kingdom

Feasibility Strategic Analytics Lead (FSAL) - Senior Manager

The Feasibility Strategic Analytics Lead (FSAL) at Pfizer is responsible for providing robust assessments of clinical trial feasibility, recruitment enrollment, and site strategy. They work closely with clinical teams to optimize country and site selection, leverage data-driven insights, and enhance the efficiency of clinical trial processes.

Pfizer United States

Feasibility Strategic Analytics Lead (FSAL) - Senior Manager

The Feasibility Strategic Analytics Lead (FSAL) at Pfizer is responsible for providing robust assessments of clinical trial feasibility, recruitment, and site strategy. This role involves partnering with various teams to optimize country and site selection, leveraging data-driven insights, and driving continuous improvement in the clinical trial process.

Pfizer

Media and Glass Technician - Generative Biology Institute

This role involves preparing laboratory media, buffers, and agar plates while maintaining sterile glassware and consumables to support high-quality research at the Generative Biology Institute. The technician ensures consistent, contamination-free supplies using aseptic techniques and standard operating procedures, enabling scientists to focus on engineering biology breakthroughs. The position emphasizes precision, routine quality control, equipment operation, and collaboration within a dedicated support team in a state-of-the-art research environment.

Ellison Institute of Technology Oxford, United Kingdom

On-site Permanent

Laboratory Engineering & Operations Manager

This role involves leading and developing a team of laboratory equipment engineers and technicians, ensuring smooth operation and maintenance of nine specialist laboratories. Responsibilities include managing maintenance, calibration, troubleshooting, third-party service agreements, and continuous improvement initiatives.

Beautiful Recruitment Southampton, Hampshire, United Kingdom

Project & Service Delivery Manager

Manages client projects in the life sciences sector from onboarding through to go-live, ensuring timely delivery, quality compliance, and smooth transition to ongoing service operations. Acts as primary client contact, coordinates cross-functional teams including laboratory and quality, and supports regulatory adherence. Role emphasizes project coordination, stakeholder management, and operational excellence in a regulated environment.

Industrious Recruitment Milton Keynes, Buckinghamshire, United Kingdom £35,000 – £37,500 pa

Field Service Engineer

The Field Service Engineer role involves installing, commissioning, and maintaining electromechanical lab instrumentation across various industries. Key responsibilities include training end-users, performing preventative maintenance, and providing technical support. The role is field-based with occasional office visits and requires strong electromechanical skills and customer communication.

Taylorollinson Peterborough, PE1 1XH, United Kingdom £35,000 – £40,000 pa

Hybrid Permanent Flexible

Biomedical Field Service Engineer

To provide daily repair, preventative maintenance, and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship. Please note you must be resident in the UK with full right work. Any...

Focus Resourcing Dorset, United Kingdom

Field Service Representative (Devon area)

Provide frontline technical support for Roche's diagnostic equipment in NHS pathology laboratories across Devon. Perform proactive and reactive maintenance on electro-mechanical systems, troubleshoot technical issues, and minimise equipment downtime. Conduct training for lab staff and use digital tools for preventative maintenance, working closely with customers and internal teams to ensure high-quality service delivery.

Roche United Kingdom

Hybrid Permanent

Field Service Engineer - Medical Diagnostics - South Region - Exeter - London - Kent

Perform on-site and remote technical support for Roche’s diagnostic systems, including troubleshooting, preventive maintenance, and customer training across the South Region. Use advanced diagnostic tools to resolve electro-mechanical faults and ensure regulatory compliance. Work within a customer-centric team to maximise system uptime and operational efficiency in clinical environments.

Roche United Kingdom

Biomedical Field Service Engineer

This role involves performing preventative maintenance and repairs on medical equipment in UK hospitals, ensuring minimal disruption to hospital operations. You will work closely with the site manager, maintain service documentation, and interact with customers and OEM staff. The position requires strong communication skills and familiarity with regulatory standards.

Focus Resourcing United Kingdom

On-site Permanent