Commercial Associate Director - Services

Nuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery™ platform. eProtein Discovery is a breakthrough protein expression, characterization, and purification technology, consisting of a lab-based benchtop instrument, cloud-based software and proprietary cartridges and consumables. The goal is to enable rapid protein access to life science researchers around the world.

About the role:

Key responsibilities of this position include the following:

1. Contract Negotiation & Commercial Management of Lab Services

• Lead pricing discussions and commercial negotiations
• Negotiate:
• MSAs (Master Service Agreements)
• CDAs/NDAs
• Statements of Work
• Service agreements
• Vendor/service contracts
• Work closely with Key Account Managers, Service Fulfillment, finance, operations, and scientific teams
• Balance profitability with client relationship management
• Ensure compliance with regulatory and procurement requirements

2. Strategic Client Relationship Management

• Build relationships with:
• pharma executives
• procurement teams
• R&D leaders
• Manage key accounts and renewals
• Drive repeat business and long-term partnerships
• Act as executive sponsor for major clients

3. Proposal, Bid & RFP Management

• Lead proposal strategy and bid responses
• Coordinate technical/scientific inputs
• Develop tailored client solutions
• Manage timelines for complex bids
• Prepare commercial models and pricing structures

4. Market & Commercial Strategy

• Analyze market trends and competitor activity
• Identify new service lines and growth opportunities
• Support market expansion across regions
• Contribute to revenue forecasting and pipeline reporting