Assistant Production Manager

Our client based in Keighley is looking to recruit an Assistant Production Manager on a full time, temporary to permanent basis.

Duties will include:

* Act as SME (Subject Matter Expert) for the Service, repair and testing of medical devices and associated accessories.

* Liaise with the Production Manager and agree schedules regarding:

* Servicing/Testing of medical devices on site and in Hospitals.

* Servicing/Testing of Veterinary Equipment at Vet Practices

* Manufacture of Key Fill Bottle Adapters and Compatibility Blocks and other associated accessories.

* Plan and direct the activities of the servicing team regarding service, maintenance, repair, and test tasks, tying workflow to agreed schedules.

* Diagnose errors or technical problems and determine proper solutions.

* Investigate customer complaints and determine the cause of such complaints.

* Follow the company’s filed procedures and protocols.

* Cooperate with technical, quality and customer service teams and share information across the organisation.

* Comprehend customer requirements and make appropriate recommendations.

* Build positive relationships with customers

* Act as deputy Quality Management Representative when necessary

* Understand the requirements of the QMS and ISO 13485:2016, and ISO 14971:2019.

* Ensure direct reports understand the requirements and importance of the QMS and ISO 13485:2016.

* Carry out internal audits in conjunction with the Quality Manager

* Identify training needs of Service Technicians and other workshop staff

* Perform training for Service Technicians and other workshop staff

* Perform annual competency checks for Service Technicians

* Review Service Manuals and other relevant procedures & documentation on a regular basis to ensure that the correct information for the servicing, repair and testing of the medical devices is correct at all times..

Requirements:

* HNC/BSc Mechanical Engineering or equivalent experience

* Mechanical knowledge relevant to servicing equipment and assembly processes.

* Excellent organisational skills with the ability to manage multiple priorities effectively.

* Strong leadership qualities with experience in team management and development.

* Knowledge of quality control standards and regulatory compliance requirements in relation to ISO 13485:2016.

* Previous experience working with medical devices would be highly beneficial but not essential for the role

Pay: £35,000 -£40,000 per year depending on experience.

Hours of work: Monday - Thursday 07:00-15:00 Friday 07:00-11:00