Latest Customer Service Jobs

Medical Field Service Engineer, X-Ray Imaging

This role involves installing, servicing, repairing, and maintaining advanced X-ray imaging systems at hospitals and healthcare facilities. The engineer will work independently in customer environments, ensuring system reliability and performance while delivering high-quality technical support. The position emphasizes customer-facing service and ongoing technical training within a leading medical imaging manufacturer.

TRS Consulting Slough, Berkshire, United Kingdom £43,000 pa

On-site Permanent

Medical Field Service Engineer, X-Ray Imaging

Perform installation, maintenance, and repair of advanced X-ray imaging systems at hospitals and healthcare facilities. Provide technical support and ensure optimal system performance with comprehensive training provided. Focus on customer service and building strong client relationships in a medical environment.

TRS Consulting Croydon, Cambridgeshire, Cambridgeshire, United Kingdom £43,000 pa

On-site Permanent

Field Service Representative (Hampshire/Dorset area)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive...

Roche United Kingdom

Disease Level Partner - South Central UK

The Disease Level Partner (DLP) is responsible for implementing Roche's strategy and objectives within therapy areas, focusing on patient outcomes. Key responsibilities include deep customer engagement, gathering actionable insights, and driving positive customer experiences. The role involves leveraging resources to secure access for key customers and contributing to the development of local and national brand advocates.

Roche United Kingdom

On-site Permanent

Director, Global Strategic Insights – Oncology

The Director, Global Strategic Insights – Oncology role involves leading the generation of strategic insights to shape the global product strategy for a key oncology brand. Responsibilities include driving commercial forecasts, commissioning market research, and partnering with cross-functional teams to ensure insights are integrated into business decisions. The role requires a strong background in pharmaceuticals, oncology commercialization, and market research, with a focus on leveraging data to influence business strategy.

GSK

On-site Permanent

Regulatory Conformance Officer (12-month / Secondment)

As a Regulatory Conformance Officer, you will ensure that GSK's products meet all licensing and regulatory requirements, maintaining compliance with global market authorisations and supporting regulatory submissions. You will collaborate with multiple functions, including manufacturing, R&D, and global regulatory affairs, to deliver regulatory strategies and inspection readiness.

GSK Barnard Castle, United Kingdom

On-site Contract

Team Lead, Platform Services

As a Team Lead, Platform Services, you will lead the development and maintenance of cloud-based infrastructure and services that support complex biomedical research and business intelligence. You will collaborate with software engineers, data scientists, and researchers to enhance productivity, improve CI/CD pipelines, and ensure data security and compliance.

Owkin United Kingdom

Remote Permanent

Senior Software Engineer (Platform)

As a Senior Software Engineer at Owkin, you will design, implement, and maintain cloud-based infrastructure and services that support complex biomedical research and business intelligence. You will own critical platform components, drive technical standards, mentor junior engineers, and collaborate with cross-functional teams to enhance productivity and security.

Owkin United Kingdom

Remote Permanent

Head of Business Development

This role involves leading business development efforts to secure and scale strategic partnerships with pharmaceutical companies. Responsibilities include researching targets, engaging decision-makers, negotiating deals, and creating scalable commercial models for AI-driven biology collaborations. The position requires a strong pharmaceutical network and experience in shaping novel deal structures.

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent

Head of Medical & Scientific Affairs - Respiratory & Immunology

This role involves leading the national medical strategy for respiratory and immunology therapies within the UK NHS landscape, focusing on transforming patient care pathways and accelerating access to innovative treatments. The individual will drive pre-launch and launch readiness initiatives, shape real-world evidence generation, and collaborate with cross-functional teams and external stakeholders including NICE and MHRA. Leadership of field medical teams and strategic input into regulatory, market access, and digital health initiatives are central to the position.

AstraZeneca London, United Kingdom

Hybrid Permanent

Head of Medical & Scientific Affairs - Cardiovascular, Renal & Metabolic

Leads national medical strategy for cardiovascular, renal, and metabolic therapies, shaping policy, driving NHS collaborations, and accelerating patient access to innovative treatments. Champions real-world evidence, scientific launch readiness, and cross-functional medical execution across the UK healthcare system.

AstraZeneca London, United Kingdom

Hybrid Permanent

Senior Manager, HTA, Value and Evidence (HV&E), Rare Disease

This role involves developing and executing high-quality HTA, Value & Evidence strategies to support patient access and reimbursement for Rare Disease treatments. The Senior Manager will manage health economics and outcomes research, collaborate with cross-functional teams, and ensure a consistent evidence generation strategy across markets.

Pfizer United States

On-site Permanent

Senior Manager, HTA, Value and Evidence (HV&E), Rare Disease

This role involves developing and executing high-quality HTA, Value & Evidence strategies to support patient access and reimbursement for Rare Disease treatments. The Senior Manager will lead the generation of health economics and outcomes research, manage global value dossiers, and coordinate with cross-functional teams to ensure a consistent and robust evidence strategy.

Pfizer London, SW7 2AP, United Kingdom

Hybrid Permanent

Forward Deployed AI Engineer

This role involves working directly with end clients to deploy an AI platform from trial to production, leading technical delivery, designing AI-driven workflows, and integrating knowledge graph data. The position requires a strong engineering background, experience with LLMs, and the ability to communicate with both technical and non-technical stakeholders.

Harnham - Data & Analytics Recruitment London, United Kingdom £80,000 – £130,000 pa

Hybrid Permanent Flexible

Forward Deployed Engineer

This role involves leading the technical delivery of AI platform integrations for enterprise pharmaceutical customers, from initial trials to production deployment. Responsibilities include designing and implementing AI-driven integrations, collaborating with customer technical teams, and translating recurring needs into productised features within the core platform.

Harnham - Data & Analytics Recruitment London, United Kingdom £80,000 – £130,000 pa

Remote Permanent