Latest Customer Service Jobs

Field Service Engineer, Medical Diagnostic Systems

Provide on-site service, maintenance, and breakdown repair for advanced medical diagnostic systems used in NHS and private laboratories. Work directly with laboratory staff to resolve technical issues and ensure optimal system performance. Receive full product training and support a market-leading provider of diagnostic equipment.

TRS Consulting Falkirk, Stirling And Falkirk, United Kingdom £52,000 pa

Field Service Engineer, Medical Diagnostic Systems

Perform on-site installation, maintenance, and repair of advanced medical diagnostic systems in NHS and private laboratories. Provide technical troubleshooting and customer support across complex clinical environments. Receive full product training and work within a globally recognised healthcare technology organisation.

TRS Consulting Southampton, Hampshire, United Kingdom £52,000 pa

Innovation, Data & Analytics Team, Data Engineer

Build and operate production data pipelines that power AI-driven workflows, implementing canonical data models and ensuring high-quality, timely data delivery. Collaborate with data scientists and analysts to support agentic systems and analytical models, while maintaining compliance and data governance standards in a regulated healthcare environment.

Pfizer United States US$124,400 – US$207,400 pa

Innovation, Data & Analytics Team, Data Engineer

Build and operate production data pipelines that power AI-based workflows, implementing canonical data models and ensuring high-quality data for analytics and agentic systems. Collaborate with data scientists and analysts to support model needs and improve pipeline performance, cost, and maintainability. Work within a regulated environment to ensure compliance and governance.

Pfizer US$124,400 – US$207,400 pa

Clinical Development Leader

This role involves leading global clinical strategy for Roche’s toxicology and drug testing portfolio, including advanced diagnostic platforms like the cobas i601. The Clinical Development Lead will design and execute high-impact clinical programs, engage with regulatory authorities, integrate real-world evidence, and collaborate with key opinion leaders to drive diagnostic innovation and ensure scientific validity across global markets.

Roche

On-site Permanent

Clinical Development Leader

This role leads global clinical strategy for Roche’s toxicology and drug testing portfolio, driving clinical development programs from concept to registration. The Clinical Development Leader will design evidence generation plans, engage with regulatory authorities, integrate real-world data, and collaborate with KOLs to advance diagnostic solutions. They will also mentor team members and shape scientific communication to support product adoption and innovation in clinical toxicology.

Roche US$138,700 – US$257,500 pa

Innovation, Data & Analytics Team, AI/ML Engineer (Agentic Systems)

Design and build production-grade agentic systems that translate data science methodologies into reliable AI workflows. Focus on orchestration frameworks, prompt architecture, and API integrations while ensuring compliance, monitoring, and cost control in regulated environments. Collaborate across data science, engineering, and governance teams to harden systems for deployment in the life sciences sector.

Pfizer US$162,900 – US$271,500 pa

Innovation, Data & Analytics Team, AI/ML Engineer (Agentic Systems)

Own the orchestration layer and agent architecture behind the Innovation, Data & Analytics team's AI-based workflows, building and hardening agentic systems that translate analytical methodology into reliable production tools.

Pfizer

Innovation, Data & Analytics Team, Senior Manager, Data Scientist

A Senior Manager, Data Scientist in Pfizer's Innovation, Data & Analytics (IDA) Team leads the design and implementation of advanced analytical and AI-driven solutions to support data-informed decision-making across Medical Affairs. The role involves developing machine learning and natural language processing models, defining evaluation frameworks, and translating complex medical and business questions into robust analytical approaches. Collaboration with data engineering, AI/ML teams, and governance stakeholders is central, with an emphasis on responsible AI, scalability, and production-ready workflows using real-world healthcare data.

Pfizer

Innovation, Data & Analytics Team, Senior Manager, Data Scientist

A Senior Manager, Data Scientist role on Pfizer's Innovation, Data & Analytics (IDA) team, leading the design and application of advanced analytical and AI/ML methods to support data-informed decision-making in Medical Affairs. The role involves translating complex medical and business questions into robust analytical frameworks, developing models using real-world healthcare data, and collaborating with engineering and governance teams to operationalize scalable, compliant solutions. Emphasis is placed on responsible AI use, model validation, and cross-functional leadership in a hybrid work environment.

Pfizer £124,400 – £207,400 pa

Innovation, Data & Analytics Team, Senior Manager, Data Scientist

A Senior Manager, Data Scientist role within Pfizer's Innovation, Data & Analytics (IDA) Team, focused on designing and applying advanced analytical and AI-driven methods to support data-informed decision-making in Medical Affairs. The role involves leading model development, cohort segmentation, and evaluation frameworks while collaborating with engineering, governance, and business stakeholders. It emphasizes methodological rigor, responsible AI use, and translating complex medical and business questions into scalable analytical solutions.

Pfizer US$124,400 – US$207,400 pa

Innovation, Data & Analytics Team, Senior Manager, Data Scientist

A Senior Manager, Data Scientist role in Pfizer's Innovation, Data & Analytics (IDA) team, focused on designing and applying advanced analytical and AI-driven methods to support Medical Affairs. The role involves leading model development, cohort segmentation, and validation frameworks while collaborating with engineering, governance, and business stakeholders. It emphasizes responsible AI use, real-world healthcare data analysis, and translating complex medical questions into scalable data solutions.

Pfizer £124,400 – £207,400 pa

Director, AI Platform Product Management

This role involves leading the product management of an enterprise AI platform, from problem discovery to delivery and measurable outcomes. Responsibilities include defining product boundaries, prioritizing initiatives, and partnering with cross-functional teams to ensure compliance and adoption.

Pfizer