Latest Customer Service Jobs

Field Service Engineer, Medical Diagnostic Systems

This role involves servicing and repairing advanced medical diagnostic systems used in NHS laboratories and clinical chemistry environments. The engineer will visit customer sites to perform maintenance, troubleshoot issues, and deliver technical solutions while working closely with laboratory staff. The position requires a technically skilled individual with experience in high-value capital equipment and offers extensive product training.

TRS Consulting Salisbury, Wiltshire, United Kingdom £52,000 pa

On-site Permanent

Field Service Engineer, Medical Diagnostic Systems

Perform on-site installation, maintenance, and repair of advanced medical diagnostic systems in NHS and private laboratory settings. Provide technical troubleshooting and customer support across pathology and clinical chemistry environments. Receive full product training and work with cutting-edge diagnostic equipment from a global market leader.

TRS Consulting Plymouth, Devon, United Kingdom £52,000 pa

Innovation, Data & Analytics Team, Senior Data Scientist (AI Lead)

Lead the methodological direction of AI-driven workflows, designing model selection frameworks, cohort segmentation, and agent decision logic using real-world healthcare data. Partner with engineering and governance teams to translate analytical rigor into production systems, while mentoring junior scientists and advancing AI innovation across medical and commercial use cases in a regulated pharma environment.

Pfizer US$162,900 – US$271,500 pa

Innovation, Data & Analytics Team, Senior Data Scientist (AI Lead)

Lead the methodological direction for AI-driven workflows in healthcare, focusing on model selection, cohort design, and agent decision logic using real-world data such as EHR and claims. Collaborate with engineering and governance teams to translate analytical frameworks into production systems, while mentoring junior scientists and advancing AI/ML innovation in a regulated pharmaceutical environment.

Pfizer US$162,900 – US$271,500 pa

International Technical Sales Manager

This role involves driving international sales of advanced scientific imaging systems, focusing on super-resolution microscopy. The candidate will manage complex sales cycles, support a global distributor network, and engage directly with researchers and procurement teams. Key responsibilities include technical presentations, system demonstrations, and gathering market feedback to inform product development.

Anonymous Newcastle upon Tyne, Tyne & Wear, United Kingdom

Vice President, Medical Affairs

The Vice President, Medical Affairs, will lead the development and execution of integrated medical strategies for Recursion's clinical portfolio, focusing on areas like oncology, rare disease, and immunology. Key responsibilities include building evidence-generation plans, engaging with key opinion leaders, and ensuring compliance with medical and regulatory standards.

Recursion United Kingdom

Clinical Development Leader

This role involves leading global clinical strategy for Roche’s toxicology and drug testing portfolio, including designing and executing high-impact clinical development programs. The Clinical Development Leader will drive regulatory interactions, integrate real-world evidence, and collaborate with key opinion leaders to advance diagnostic innovations. The position emphasizes scientific leadership, cross-functional collaboration, and mentoring within a globally distributed team.

Roche United States US$138,700 – US$257,500 pa

Clinical Development Leader

Leads global clinical strategy for Roche’s toxicology and drug testing portfolio, designing and executing clinical development programs to support regulatory approval and market adoption. Acts as scientific authority in interactions with health agencies, drives real-world evidence integration, and collaborates with KOLs and cross-functional teams to advance diagnostic innovation. Focuses on generating robust clinical evidence to demonstrate safety, effectiveness, and scientific validity of diagnostic solutions.

Roche US$138,700 – US$257,500 pa

Principal Scientist (Comp. Bio/ML) - Director Level

This role involves leading the scientific evaluation and application of foundation models in drug development and translational research. The individual will act as a key collaborator to research, product, and business teams, translating advanced biology and machine learning into practical customer solutions. Mentoring junior scientists and contributing to real-world discovery workflows are central to the position.

Helical London, United Kingdom

Hybrid Permanent

Accounts Assistant

Accounts AssistantLocation: Coventry, West Midlands, CV3 2RQSalary: Competitive, DOEContract: Permanent, Full timeBenefits:• Competitive salary• Contributory pension scheme• Life cover• Incapacity benefits• Cash Back Medical SchemeAbout the Company:We are an innovative medical devices manufacturer of advanced wound care products, including combination...

SFM Binley Woods, Warwickshire, United Kingdom

Graduate Field Sales Representative (MedTech)

This role involves demonstrating and selling MedTech devices to healthcare, research, and pharmaceutical clients in South London, Surrey, and Kent. You will receive full commercial training and work autonomously to drive sales, with opportunities for career progression and lucrative earnings through commission and bonuses.

Ernest Gordon Recruitment South East London, United Kingdom £30,000 – £34,000 pa

Machine Learning Scientist

This role involves designing and prototyping generative machine learning models for protein design, with a focus on real-world biological functionality. The scientist will build scalable data pipelines, optimize model performance, and collaborate closely with biologists to test predictions in wet lab environments. A strong research background and passion for interdisciplinary innovation are essential.

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent

Quality Officer (GDP)

This role involves ensuring compliance with Good Distribution Practise (GDP), ISO 9001, and ISO 13485 standards through quality assurance activities such as managing deviations, change controls, audits, and supplier verifications. The Quality Officer will support the Quality Management System, conduct investigations, review documentation, and prepare for regulatory inspections. They will work closely with internal teams and external stakeholders to maintain product quality and process safety in a regulated environment.

Adecco United Kingdom

Hybrid Permanent

Member of Technical Staff

Design and develop novel generative machine learning models for protein design, integrating with wet lab experiments to validate performance in real-world biological contexts. Collaborate closely with interdisciplinary teams of researchers, engineers, and biologists while maintaining robust, scalable code and infrastructure. Focus on rapid prototyping, model optimization, and continuous learning from experimental feedback to advance synthetic biology.

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent