Latest Customer Service Jobs

Field Service Engineer, Medical Diagnostic Systems

This role involves servicing and repairing advanced medical diagnostic systems in NHS and private laboratory settings. The engineer will troubleshoot on-site, provide technical support, and liaise with laboratory staff. Full product training is provided, and the role requires some weekend work due to a five-day-in-seven schedule.

TRS Consulting Livingston, West Lothian, EH54 6GS, United Kingdom £52,000 pa

Field Service Engineer, Medical Diagnostic Systems

Perform installation, maintenance, and repair of advanced medical diagnostic systems in NHS and private laboratories. Provide on-site technical support and troubleshooting, working closely with lab staff across diverse healthcare settings. Role includes extensive field work with full product training provided.

TRS Consulting Winchester, Hampshire, United Kingdom £52,000 pa

On-site Permanent

Pharmaceutical Science (Multiple Roles and Locations) Industrial Placement, 2027

This industrial placement at GSK offers hands-on experience in pharmaceutical manufacturing, quality control, and process improvement across multiple sites. You'll work on real projects, learn from experienced professionals, and gain valuable skills in GMP, data analysis, and technical troubleshooting.

GSK United Kingdom

Data Generation and Scientific Communication (Multiple Roles) Industrial Placement, UK 2027

This industrial placement at GSK offers a year-long opportunity to gain hands-on experience in data generation, scientific communication, or related fields. You will work on live projects, develop strategic materials, and collaborate with multidisciplinary teams to drive impactful initiatives and enhance your skills in data analysis, communication, and project management.

GSK United Kingdom

Innovation, Data & Analytics Team, Senior Data Scientist (AI Lead)

Lead the design and evaluation of AI-driven workflows, focusing on model selection, cohort segmentation, and agent decision logic using real-world healthcare data. Collaborate with engineering and governance teams to translate advanced methodologies into production systems while mentoring junior scientists. Focus on rigorous, defensible analytics within the pharmaceutical domain, leveraging LLMs and agentic systems in a regulated environment.

Pfizer US$162,900 – US$271,500 pa

Innovation, Data & Analytics Team, Senior Data Scientist (AI Lead)

This role involves leading the analytical methodology and evaluation rigor for AI-based workflows within Pfizer's Innovation, Data & Analytics team. The Senior Data Scientist will direct model selection, cohort/segmentation science, and agent decision logic, working closely with engineering and governance teams. They will also mentor junior colleagues and drive innovation in agentic systems using real-world healthcare data sources such as EHR and claims.

Pfizer US$162,900 – US$271,500 pa

Member of Technical Staff, Applied AI

This role involves deploying and adapting proprietary generative AI models within pharmaceutical and biotech customer environments. You'll work closely with interdisciplinary teams to integrate models into production systems, optimize performance, and translate scientific requirements into technical solutions. The position requires deep expertise in generative modelling, strong ML engineering skills, and the ability to act as a technical liaison between research and customer teams.

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent

Forward Deployed AI Engineer

This role involves deploying and integrating generative AI models into pharmaceutical and biotech customers' scientific workflows. The engineer will lead end-to-end technical deployments, build production-grade API integrations and data pipelines, and act as a technical liaison between customers and internal research teams. A strong background in ML infrastructure, cloud platforms, and customer-facing delivery in life sciences is essential.

Latent Labs London, United Kingdom, United Kingdom

Hybrid Permanent

Quality Engineer

The Quality Engineer will manage product quality issues, implement corrective actions, and collaborate with cross-functional teams to enhance quality and optimize processes. Key responsibilities include leading problem-solving sessions, monitoring quality metrics, and supporting new product introductions.

Azenta Life Sciences Wotton, Surrey, Surrey, United Kingdom

On-site Permanent

QC Analyst

The QC Analyst role involves performing quality control testing of raw materials, intermediates, and finished products in a regulated manufacturing environment. Responsibilities include analytical testing, environmental monitoring, and maintaining compliance with GMP standards. The role offers exposure to a variety of analytical techniques and technologies, supporting continuous improvement initiatives.

SRG Im92Ap, United Kingdom £29,000 – £32,000 pa

On-site Permanent

Quality Specialist (12- Month

As a Quality Specialist, you will support the maintenance and continuous improvement of the Quality Management System (QMS) in a highly regulated pharmaceutical environment. Your responsibilities will include managing deviations, CAPAs, change controls, and complaints, as well as supporting audit and inspection readiness activities. You will collaborate with cross-functional teams to ensure quality objectives are met.

HAYS Specialist Recruitment Sl01Ad, United Kingdom £18 – £26

Hybrid Contract

Director, Market Access, UK

The Role:Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients.Moderna is strengthening its presence in London, a global center of...

Moderna

Vascular Access and Renal Product Manager

This role involves leading the strategic development and commercial success of a vascular access and renal medical device portfolio. The Product Manager will own the full product lifecycle, drive innovation, support domestic and international launches, and collaborate with cross-functional teams. They will also build relationships with clinicians and distributors while ensuring regulatory compliance and strong market positioning.

Unicorn Resourcing Warndon, Worcestershire, United Kingdom £55,000 – £60,000 pa

Senior Design Assurance Engineer

This role involves ensuring medical devices are developed in compliance with global regulatory standards, focusing on design control, risk management, and quality assurance throughout the product lifecycle. The engineer will support verification and validation activities, maintain Design History Files, and collaborate with cross-functional teams to drive compliance and continuous improvement. It's a key position within a regulated environment, emphasizing technical documentation, audit readiness, and adherence to ISO 13485 and ISO 14971.

SRG Cambridge, Cambridgeshire, United Kingdom £60,000 – £70,000 pa

QMS & Sales Support Coordinator – Market Access

QMS & Sales Support Coordinator – Market AccessLocation: Essex – HybridSalary: £35,000 per annumHours: Full-time, Monday – Friday (08:30–17:00, 30 min break)On-site days: Wednesday, Thursday & Friday (Essex)Remote days: Monday & TuesdayJob Type: PermanentWe are recruiting for a QMS &...

Syntech Recruitment Essexford, Louth County, Ireland £30,000 – £35,000 pa