Latest Customer Service Jobs

Field Service Engineer, Laboratory Automation Systems

This role involves installing, servicing, repairing, and calibrating advanced laboratory automation and diagnostics systems in NHS and clinical settings. The engineer will work on complex electro-mechanical systems, including flow cytometry and cell separation equipment, providing technical support directly at customer sites. The position requires strong field service skills and the ability to operate confidently in high-pressure, customer-facing healthcare environments.

TRS Consulting Wandsworth, London, SW18 1UJ, United Kingdom £52,000 pa

On-site Permanent

Medical Field Service Engineer, X-Ray Imaging

Perform on-site installation, maintenance, and repair of advanced X-ray imaging systems at hospitals and healthcare facilities. Provide technical support and ensure minimal downtime during breakdowns, with a strong focus on customer service and safety. Work as part of a leading medical imaging manufacturer that emphasizes training and customer care.

TRS Consulting Enfield Town, London, EN1 1YY, United Kingdom £43,000 pa

On-site Permanent

Mobile Service Technician - Medical Device Maintenance

This role involves maintaining and repairing advanced bio-decontamination and infection control equipment in healthcare, pharmaceutical, and cleanroom settings. Responsibilities include preventative maintenance, fault diagnosis, calibration, and providing technical training to customers.

Universal Business Team Bristol, Bristol (county), United Kingdom £35,000 – £40,000 pa

On-site Permanent

Mobile Service Technician - Medical Device Maintenance

This role involves maintaining and repairing specialist bio-decontamination and infection control equipment in healthcare and cleanroom environments. Responsibilities include preventative maintenance, fault diagnosis, calibration, and providing technical training to customers.

Universal Business Team Swindon, Wiltshire, United Kingdom £35,000 – £40,000 pa

On-site Permanent

Field Service Engineer - Stoke-on-Trent to Wrexham

As a Field Service Engineer, you will provide essential electro-mechanical support for Roche’s diagnostic systems, ensuring maximum uptime and operational efficiency. You will perform troubleshooting, preventive maintenance, and customer training, working across Stoke-on-Trent, Wrexham, and surrounding areas.

Roche

On-site Permanent

Field Service Engineer - Stoke-on-Trent to Wrexham

As a Field Service Engineer, you will provide essential technical support for Roche’s medical diagnostic systems, ensuring seamless operation and maximum uptime. Your responsibilities include troubleshooting complex faults, performing preventive maintenance, and training customers on the use of Roche’s innovative diagnostic equipment.

Roche

On-site Permanent

Buyer - Pharmaceuticals

This role involves managing procurement activities, supplier relationships, and quality management within a regulated pharmaceutical manufacturing environment. You will work closely with the Manufacturing, Quality, and Operations teams to ensure effective sourcing and compliance with GMP standards.

Cranleigh Scientific Ditton, Kent, ME20 6AE, United Kingdom £22,800 – £28,800 pa

Hybrid Flexible

Life Science Sales Specialist

This role involves managing a portfolio of existing client accounts and identifying new business opportunities within the life science laboratory products industry. You will collaborate with various teams to ensure client success, maintain CRM records, and drive revenue growth through proactive engagement and strategic account management.

Taylorollinson United Kingdom £35,000 – £40,000 pa

On-site Permanent

Associate Engineer, GxP IT Support

This role involves providing hands-on IT support for Moderna’s GMP manufacturing operations at the Harwell site. Key responsibilities include ensuring GMP compliance, triaging IT incidents, managing infrastructure, and collaborating with various teams to maintain robust and compliant systems. The position offers exposure to modern observability and cybersecurity tools, making it a dynamic opportunity for someone who thrives in complex, regulated environments.

Moderna Oxford, United Kingdom

On-site Permanent

Associate Engineer, GxP IT Support

This role involves supporting Moderna’s manufacturing operations at the Harwell site, ensuring GMP compliance and providing Tier 1 IT support. Responsibilities include maintaining robust IT systems, triaging incidents, managing infrastructure, and collaborating with various teams to ensure smooth operations. The position offers exposure to modern cybersecurity and automation tools, making it a dynamic and challenging opportunity in the biotech industry.

Moderna

On-site Permanent

Automated Inspection Engineering Technologist

The role involves working as part of a team to support automated inspection equipment and processes, including troubleshooting issues, managing technical projects, and providing technical data. You will act as a subject matter expert in automated leak detection and visual inspection technologies, collaborating with engineers and suppliers to ensure compliance with GMP and EHS standards.

GSK Barnard Castle, United Kingdom

On-site Contract

Commercial Operations Director, ViiV UK

Leads UK commercial operations for ViiV Healthcare, driving marketing strategy, cross-functional projects, and operational performance across the HIV portfolio. Focuses on customer engagement, launch readiness, and data-driven decision-making in close collaboration with sales, medical, and market access teams.

GSK United Kingdom

Hybrid Permanent

Senior Director, AI Commercial Business Partner - Biopharmaceuticals Business Unit Europe & Canada

This role involves leading the AI revolution in commercial operations for AstraZeneca's Biopharmaceuticals Business Unit in Europe and Canada. You will act as a translator between business functions and the AI Commercial organization, driving the full lifecycle of AI solutions from ideation to delivery and adoption, ensuring they deliver measurable business impact.

AstraZeneca Cambridge, United Kingdom

On-site Permanent

Senior Director, AI Commercial Business Partner - Biopharmaceuticals Business Unit Europe & Canada

This role involves leading AI commercial initiatives and translating business needs into AI use cases for the Biopharmaceuticals Business Unit in Europe and Canada. The Senior Director will work closely with business teams and technical experts to drive the adoption and lifecycle management of AI solutions, ensuring they deliver measurable business impact and enhance customer engagement.

AstraZeneca

Hybrid Permanent

Sales Director, Life Science Accounts

This role involves leading commercial engagements with biotech companies, CROs, and life sciences investors, managing the full sales cycle from prospecting to closing deals. You will work closely with cross-functional teams to tailor solutions that align with customer goals in translational research, clinical trials, and AI-driven portfolio evaluation.

Owkin New York, United States £250,000 pa

Remote Permanent