Latest Customer Service Jobs

Field Service Engineer

As a Field Service Engineer, you will be the primary point of contact for customers in the Manchester area, providing technical support and maintenance for state-of-the-art robotics and automation solutions in the pharmaceutical and biotechnology industries. You will handle service calls, perform diagnostics, and ensure customer satisfaction through timely and professional communication.

Wallace Hind Selection Bolton, United Kingdom £52,000 – £56,000 pa

On-site Permanent

Field Service Engineer, Laboratory Automation Systems

This role involves installing, servicing, repairing, and calibrating advanced laboratory automation and diagnostics systems used in NHS and clinical laboratories. The engineer will work on-site at customer locations, supporting complex equipment such as flow cytometry and cell separation systems, with a strong focus on technical problem-solving and customer support. The position requires weekend work on a rotating basis, with time off in lieu.

TRS Consulting Chelmsford, Essex, United Kingdom £52,000 pa

On-site Permanent

Field Service Engineer, Laboratory Automation Systems

Provide on-site technical service, installation, repair, and calibration of advanced laboratory automation and diagnostics systems in healthcare environments. Support complex instrumentation for pathology and clinical chemistry labs, with a focus on customer-facing problem resolution and preventative maintenance. Work involves periodic weekend coverage and travel to client sites.

TRS Consulting Sutton, London, United Kingdom £52,000 pa

On-site Permanent

Inside Sales Specialist

Nuclera is a venture-backed biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. Our company is the pioneer in bringing rapid protein access to the benchtop. We make proteins accessible through the eProtein Discovery™ System. Through our...

Nuclera Cambridge, United Kingdom

Hybrid Permanent

Support Engineer, London

As a Support Engineer, you will provide technical support, troubleshoot complex issues, and develop automation tools to improve efficiency. You will collaborate with other teams to resolve technical issues, manage 3rd party integrations, and contribute to the onboarding of new employees. This role is crucial for shaping the support strategy and driving innovation through automation.

Isomorphic Labs United Kingdom

Hybrid Permanent

Mobile Service Technician - Medical Device Maintenance

This role involves maintaining and repairing advanced bio-decontamination and infection control equipment in healthcare, pharmaceutical, and cleanroom environments. Responsibilities include preventative maintenance, fault diagnosis, calibration, and providing technical training to customers.

Universal Business Team Taunton, Somerset, TA1 1HP, United Kingdom £35,000 – £40,000 pa

On-site Permanent

Mobile Service Technician - Medical Device Maintenance

This role involves maintaining and repairing advanced bio-decontamination and infection control equipment in healthcare and laboratory settings. Responsibilities include preventative maintenance, fault diagnosis, calibration, and providing technical training to customers. The technician will work on-site across South Wales and the South West of England, using ultrasonic vaporisation, hydrogen peroxide delivery, and embedded control systems.

Universal Business Team Weston-super-Mare, Somerset, United Kingdom £35,000 – £40,000 pa

On-site Permanent

Biomedical Field Service Engineer

This role involves daily repair, preventative maintenance, and asset management of medical devices across multiple hospital locations. Key responsibilities include performing scheduled maintenance, completing repairs, supporting the site manager, and maintaining safe working practices and service documentation. The role requires travel to various sites and maintaining strong customer relationships.

Focus Resourcing Berkshire, United Kingdom

On-site Permanent

Field Service Engineer

This role involves installing, commissioning, and maintaining electromechanical laboratory instrumentation at customer sites across the UK. The engineer provides technical support, performs preventative maintenance and calibration, and trains end-users in system setup and optimisation. The position requires strong troubleshooting skills, customer-facing abilities, and occasional travel with overnight stays.

Taylorollinson East Midlands, United Kingdom £35,000 – £40,000 pa

Hybrid Permanent

Field Service Representative

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive...

Roche United Kingdom

Field Service Engineer - South Region (East London)

As a Field Service Engineer, you will maintain and support Roche's medical equipment across the South region of the UK. Your responsibilities include diagnosing and repairing electro-mechanical systems, performing preventative maintenance, and providing customer training. You will also support new product launches and collaborate with the technical team to ensure exceptional service.

Roche United Kingdom

Hybrid Permanent

Biomedical Field Service Engineer

This role involves performing preventative maintenance and repairs on medical equipment in UK hospitals, ensuring minimal disruption to hospital operations. You will work closely with the site manager, maintain service documentation, and interact with customers and OEM staff. The position requires strong communication skills and familiarity with regulatory standards.

Focus Resourcing United Kingdom

On-site Permanent

Electrical Field Service Engineer

Futures are working with a leading manufacture of medical devices in their search for an Electrical Field Service Engineer. You will offer support customers across the South of England, carrying out installation, commissioning, maintenance, and fault-finding activities on specialist electrical...

Permanent Futures Limited Coventry, West Midlands (county), United Kingdom £40,000 – £45,000 pa

Support technician

This role involves building, installing, and maintaining advanced electromechanical instruments across the UK, with significant time spent on customer sites. The technician will troubleshoot and repair equipment, support manufacturing processes, and contribute to product improvements through direct feedback to R&D. It combines field service, hands-on technical work, and collaboration across teams in a regulated environment.

Matchtech Whiteley, Hampshire, PO15 7LW, United Kingdom £30,000 – £35,000 pa

Hybrid Permanent

Director, Alliance Management

This role involves leading strategic partnerships with CROs, ensuring governance, performance, and relationship management. The Director will collaborate globally, drive continuous improvement, and support cross-functional teams at AstraZeneca's Cambridge Biomedical Campus.

AstraZeneca Cambridge, United Kingdom

Hybrid Permanent