Latest Customer Service Jobs

Field Service Engineer, Medical Diagnostic Systems

Provide on-site service and repair for advanced medical diagnostic systems used in NHS and private laboratories. Troubleshoot complex technical issues and deliver customer-focused solutions in clinical environments. Receive full product training and work with cutting-edge laboratory equipment across a diverse customer base.

TRS Consulting Morningside, City Of Edinburgh, Edinburgh, United Kingdom £52,000 pa

On-site Permanent

Field Service Engineer, Medical Diagnostic Systems

Provide on-site service and repair for advanced medical diagnostic systems used in NHS and private laboratories. Perform troubleshooting, maintenance, and technical support across high-value scientific equipment. Receive full product training and work in a customer-facing role engaging with lab managers and technicians.

TRS Consulting Perth, Perth And Kinross, PH1 5TZ, United Kingdom £52,000 pa

Feasibility Strategic Analytics Lead (FSAL) - Senior Manager

The Feasibility Strategic Analytics Lead (FSAL) at Pfizer is responsible for providing robust assessments of clinical trial feasibility, recruitment, and site strategy. This role involves partnering with various teams to optimize country and site selection, leveraging data-driven insights, and driving continuous improvement in the clinical trial process.

Pfizer

Feasibility Strategic Analytics Lead (FSAL) - Senior Manager

The Feasibility Strategic Analytics Lead (FSAL) at Pfizer is responsible for providing robust assessments of program and protocol feasibility, driving country and site selection, and optimizing enrollment strategies. This role involves leveraging data-driven insights, benchmarking, and competitive intelligence to inform strategic decisions and enhance the efficiency of clinical trials.

Pfizer £116,000 – £193,400 pa

Field Service Engineer - Medical Diagnostics -Central Region Wales, Wirral and East Anglia

This role involves providing on-site and remote technical support for Roche’s diagnostic systems across medical laboratories and healthcare facilities. You’ll troubleshoot electro-mechanical faults, perform preventive maintenance, and deliver training to ensure optimal system uptime and customer proficiency. The position emphasizes compliance, reporting, and collaboration within a customer-centric field support team.

Roche United Kingdom

Field Service Engineer - Medical Diagnostics - North Region - Liverpool - Scotland

This role involves providing on-site and remote technical support for Roche’s diagnostic systems, including troubleshooting electro-mechanical faults, performing preventive maintenance, and delivering customer training. The engineer ensures high system uptime and regulatory compliance across customer sites in the North Region, from Liverpool to Scotland. The position emphasizes technical excellence, customer engagement, and collaboration within a field support team.

Roche United Kingdom

Cell Biology Inside Sales & Applications Specialist

This role involves providing technical support and troubleshooting for customers using cell biology reagents and recombinant proteins, while also developing new sales opportunities. You'll work closely with researchers to understand their needs and recommend appropriate products, building relationships through phone and email. The position is office-based in rural Buckinghamshire with occasional travel.

Taylorollinson Buckinghamshire, United Kingdom £34,000 – £38,000 pa

Integrated Concept Solutions (ICS) Manager

ICS ManagerUK & Ireland | Healthcare DiagnosticsAre you an experienced haematology and coagulation specialist with a strong understanding of pathology diagnostics, tenders and customer solutions?We are looking for an ICS Manager to lead a specialist team supporting the delivery of...

Industrious Recruitment Milton Keynes, Buckinghamshire, United Kingdom £72,500 pa

Integrated Concept Solutions (ICS) Manager

ICS ManagerUK & Ireland | Healthcare DiagnosticsAre you an experienced haematology and coagulation specialist with a strong understanding of pathology diagnostics, tenders and customer solutions?We are looking for an ICS Manager to lead a specialist team supporting the delivery of...

Industrious Recruitment United Kingdom £72,500 pa

QC Lab Technician

The QC Laboratory Technician role involves performing analytical testing for batch release, stability studies, and customer complaint investigations. You will support GMP investigations, maintain documentation practices, and collaborate with cross-functional teams for equipment maintenance and continuous improvement.

SRG Loughborough, Leicestershire, LE11 2QG, United Kingdom £14 – £15 ph

Field Sales Agent

Act as a self-employed field sales agent promoting point-of-care diagnostic solutions to healthcare providers including care homes, pharmacies, and GP practices. Leverage existing relationships to sell diagnostic devices and reagent cartridges, supported by full training and biomedical expertise. Generate income through upfront and recurring commissions from consumable sales.

Sales Agents Plus Birmingham, West Midlands (county), United Kingdom

Research Fellow in Microbial Evolutionary Genomics

This role involves leading computational evolutionary genomic analyses to study the spread of antimicrobial resistance in *Streptococcus suis* using large-scale genomic datasets spanning multiple countries and decades. The researcher will investigate how AMR genes are transferred between bacterial lineages, integrating genomics with evolutionary biology and quantitative methods. The position is part of a Wellcome-funded interdisciplinary programme at UCL focused on microbial evolution and public health.

UCL London, United Kingdom £43 – £54 pa

Permanent

Research Fellow in Within-Host Microbial Genomics

Conduct genomic analysis of commensal bacteria and antimicrobial resistance in pigs on commercial farms in Catalonia. Combine longitudinal sampling with deep sequencing to study within-host bacterial diversity, strain dynamics, and AMR gene transmission. Work across field, lab, and bioinformatics components in an interdisciplinary team investigating the impact of antimicrobial treatment on resistance spread.

UCL London, United Kingdom £43 – £54 pa

Permanent

Senior Life Sciences Partnership Lead

This role involves leading the development and delivery of strategic life sciences partnerships for the South West Secure Data Environment (SWSDE). Responsibilities include building relationships with life science organizations, developing commercial models, and ensuring governance and ethical standards are maintained.

Health Innovation South West Exeter, United Kingdom £70,000 – £80,000 pa

Hybrid Permanent

Quality Business Partner, Pre-clinical Research

The Quality Business Partner (QBP) role involves providing strategic quality advice and consultation for pre-clinical research and therapy areas. Key responsibilities include educating teams on Quality by Design, risk management, and fostering a strong quality culture. The QBP will work closely with R&D functions to implement quality strategies and support continuous improvement initiatives.

GSK Stevenage, United Kingdom